Privacy Policy

AeroMentor Institute · Last updated: 14 October 2026

This Privacy Policy explains how the AeroMentor Institute mobile application ("AeroMentor", "the app", "we", "us") collects, uses, and protects your information. AeroMentor is a DGCA exam-preparation app for aviation students in India. By creating an account and using the app, you agree to this policy.

Information We Collect

We collect only the information needed to operate the app:

• Account information: your email address, your name, and a securely hashed password, provided when you register or sign in.
• Learning activity: your progress, question attempts, mastery records, and test results, so the app can save and display your performance.
• Saved questions and question reports: questions you save for later, and if you report a question, the question and what you write about it.
• An installation identifier: a random identifier created the first time the app checks for an update. It is not derived from your name, email, account or device hardware, and is used only to deliver app updates.
• A notification token: if you allow notifications, a token issued by your phone's notification service, so we can send you exam updates and announcements from your institute. Turning notifications off in your phone's settings stops them.
• Voice practice (RT trainer): the radiotelephony trainer uses your microphone only while you are speaking a transmission, and only after you allow microphone access. Your speech is turned into text by your phone's own speech recognition service. We keep that text, with the scenario, your score and the date, so you can see your progress; your institute's instructors can see it too. The sound recording of your call stays on your phone so you can play it back, and is never uploaded to us.

We do not collect your location, contacts, photos, camera, advertising identifiers, or device files, and we never receive a sound recording of your voice.

How We Use Your Information

Your information is used solely to: create and secure your account; save and display your study progress and test results; provide access to the subjects assigned to you; respond to error reports and support requests; send account-related emails such as sign-up confirmation and password reset; send the exam updates and announcements you receive as notifications; mark your spoken radiotelephony practice and keep its record; and deliver updates to the app.

Data Storage and Security

Your data is stored securely with our backend provider, Supabase, on servers located in the Singapore region. Access is protected by row-level security so that you can only access your own records. The app does not store your personal data on your device except for a secure authentication token used to keep you signed in, and the recordings of your own voice practice described above. All data is transmitted over encrypted connections.

Third-Party Services

We use the following third-party services strictly to operate the app:

• Supabase — authentication, database, and storage.
• Resend — sending account-related emails (confirmation, password reset).
• Expo (EAS Update) — delivering app updates. When the app checks for an update it sends the installation identifier described above and the app's version, and, as with any server, your device's IP address.
• Expo Push Service and Firebase Cloud Messaging (Google) — delivering notifications. They receive the notification token and the text of the notification, nothing else about you.
• Your phone's speech recognition service (Google's on Android, Apple's on iPhone) — turning your spoken practice into text. It receives the audio while you speak, under that provider's own privacy policy; where your phone can recognise speech offline, nothing leaves it.
• Google Play — app distribution.

We do not sell, rent, or share your personal information with third parties for advertising or marketing. The app contains no third-party advertising and no analytics tracking of your personal identity.

Data Retention and Deletion

We retain your account and learning data for as long as your account is active. You can delete your account and its data at any time:

• In the app: Profile → Delete account. Deletion is immediate and permanent.
• Without the app: follow the steps at privacy.aeromentor.in/delete, or email us at the address below. We confirm within 7 days and delete within 30.

Reports you sent about a question are kept so the question can be corrected for other students, with your name and account removed from them.

Children's Privacy

AeroMentor is intended for aviation students preparing for professional pilot licensing and is not directed at children under 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated revision date.

Contact Us

For any questions about this policy or to request account deletion, contact:
aeromentorinstitute@gmail.com